Keep the Return Tracking Number for your package to monitor the delivery status.įor purchases in Marc Jacobs United States retail stores, the return policy is as follows: We are not responsible for return packages lost en route.
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Marc Jacobs recommends using a traceable carrier, insured for the full value of the return merchandise. Please send the return package to the following address: If you choose not to use the prepaid UPS return shipping label, or are returning a domestic order from an outside of the Contigous United States (for example Puerto Rico or Hawaii), you are welcome to use a postal carrier of your choosing and at your own cost. Before sending your return shipment, please remove all extra labels from the outside of the package. Complete the return reason questionnaire on the packing slip and include it in the return package. Pack item(s) securely in the original product packaging and include all paperwork. All swimwear and underwear purchases are final sale no returns or exchanges are accepted on these items.įor your convenience, any domestic orders placed on shipped to the Contiguous United States will receive a prepaid UPS shipping return label with your order. Fragrances and Marc Jacobs Beauty products may be returned lightly used. We are happy to accept returns for merchandise purchased on that has not been worn, washed, or altered, with tags still attached and in the original packaging (box, sunglasses case, garment bag, etc), within 30 days of purchase. The amount of any applicable duties, tariffs and taxes will vary based on a multitude of factors, including items such as the destination of origin or the classification of the merchandise being purchased. You should contact your local customs office for further information. All charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and shall be paid exclusively by you and will be reflected on your invoice. When placing an order on, you (the customer) are considered the importer of record and must comply with all applicable laws and regulations. Orders shipped to Canada will be subject to duties, customs tariffs, value added taxes and similar taxes that are levied are required in the applicable jurisdiction by local authorities, which will be in addition to the prices for the merchandise listed on our website and will be collected during Checkout.
Discover ready-to-wear and Mini Me-collections, shoes and accessories for girls and boys aged 0 to 14 years.State laws require that we charge applicable sales tax on orders shipped to the states where Marc Jacobs has a presence. Shop the brand Marc Jacobs and many other designer brands at theĪt reduced prices.
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